Letter to our Customer’s,
Thank you for considering Ore Seafood as your seafood supplier. We are proud to state that we have been in the Seafood and fish processing industry for 12 years, servicing the Florida Keys and the Homestead area. This plant is owned and operated by Orelia and Pedro Gonzalez and participate in the daily operation, customer relations and quality control. Our plant processing team consists of professionals that have extensive experience in this industry. Nevertheless each employee goes through detailed training courses with our H.A.C.C. P. Coordinator. We closely follow all State and Federal rules in food processing, packaging, and work station sanitation. Ore Seafood has all certifications required by law and is licensed and insured.
We at Ore Seafood take pride in our merchandise. Our fish comes straight off the docks to our processing plant, in which is filet and placed on ice ready to be shipped to one of our many customers. Our fish is never more than 2 days old. Our number 1 priority is customer satisfaction and we strive on providing the best prices on the market.
To ensure prompt services and delivery to our customer’s we have eight trucks available to cater our routes, also we have a customer call center during the business hours of 8:00 a.m.- 6:00 p.m. In the event order’s are placed after hours, they may be left on our answering system and will be processed the next business day. To ensure accuracy our customer service representative will always call back to verify the order was properly processed.
No order is too big or small for Ore Seafood to process.