Gillman Advertising Specialties

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Our mission at Gillman Advertising Specialties is to cultivate long-lasting, successful relationships with our customers by providing them with innovative marketing solutions and superior customer service. We strive to meet their expectations and, hopefully, to exceed them.

With over 40 years combined experience in the Advertising Specialties field, we are able to offer extensive expertise to our client base. We regularly attend educational seminars and shows to be aware of new and innovative marketing ideas.
Our professional team is available to provide you responsive, friendly and courteous service. Here at Gillman Advertising Specialties, we are totally committed to Superior Customer Service.

1. Keep our promises
If we say we are going to do something, we do it. Whenever there is a change beyond your control, we communicate that to the client as soon as possible and provide options.
2. Put clients first
Our goal is to be the best in customer service and putting customers' needs first is the only way in which we can accomplish this.
3. Have a service attitude We listen to your needs and act accordingly. We are very aware that our clients are the reason for the existence of our business.
4. Provide solutions Always remember that our intention is to provide clients with answers to their questions and solutions to their challenges not just to provide products.
5. Return calls promptly We are responsive to our clients' needs at all times and will do whatever possible to make their requirements happen. If we have not received the answers, we will at least stay in touch to let them know we are working on it.
6. Provide personal service We make sure a person, rather than a recording, greets every client when they place a telephone call to our office during regular business hours. It only makes sense to build on and maintain the relationships that are so fundamental to our way of doing business.