Tampa Electric Company

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The Manatee Viewing Center: Your free, fun, natural-Florida destination
An attraction like no other, natural coastal Florida comes alive at Tampa Electric’s Manatee Viewing Center. Nature lovers and the simply curious of all ages will delight in vibrant butterfly gardens and learn from interactive displays about the manatee, how the electric grid serves you and more. Feel the force of a hurricane. Study manatee bones. Or stroll along a 900-foot tidal walkway. And when the water temperature of Tampa Bay is 68 degrees Fahrenheit or colder, get up close with the center’s most popular visitors – manatees, sometimes hundreds at a time. Be sure to mark your calendar for Jan. 15 and 16, 2011, when the center celebrates its 25th anniversary with two days of excitement and special events!
How big is your household’s carbon footprint?
Find out by using our carbon footprint calculator. Simply answer a few questions about your household to calculate the approximate size of your household’s carbon dioxide footprint. A bar chart will display your results – low, medium or high. We offer an easy way to offset your footprint through our Renewable Energy program.
Tampa Electric prepares year-round for hurricane season
Hurricane season runs from June 1 to Nov. 30, but Tampa Electric prepares year-round to deal with the potential impacts of hurricanes and widespread power outages. Tampa Electric’s comprehensive storm plan is in place and ready to help restore power as safely and quickly as possible in the event of severe weather. The company also recommends that customers have a storm plan in place for their homes or businesses. Visit our Weather Watch section for important hurricane season safety guidance and resources to help you prepare.
Learn about Tampa Electric’s enhanced energy-efficiency programs
Tampa Electric offers several energy-efficiency programs to both residential and business customers. The initiatives, such as the innovative Energy PlannerSM program, are designed to make it easy for customers to save energy through responsible usage.
We make it easy to do business with us online
Our online forms make it easy for you to make bill payments, turn on, turn off or transfer service, report a power outage, change your mailing address or phone number and more from your computer without the need to speak to a Customer Care representative. Check out our Customer Service page to learn more.
On the go? Take us with you
Tampa Electric has launched a new mobile Web site specifically optimized for mobile devices and smart phones. You can access Tampa Electric’s Customer Care contact numbers, payment mailing address, payment locations and even link to online bill payment. The mobile site will also provide safety information and updates on power outages with estimated restoration times. Visit the mobile site from your mobile device at m.tampaelectric.com.
Report a power outage
Call toll-free 1-877-588-1010 to report a power outage or public safety concern. Our automated system matches your phone number or account number to your address, helping us pinpoint the outage. To fully utilize the system, update your primary and alternate phone numbers. The system can recognize your phone numbers and account number and match them to your residential or business address when you call, helping us locate outages quickly. If you have not updated your phone numbers when you call the system, you will need to enter your account number for the system to recognize your address. Download and print this handy reminder card in English or Spanish and keep it in a convenient location.
Our outage map provides real-time power outage information that is updated every 15 minutes. Find out the size of the outage, estimated restoration time and approximate number of customers affected. The outage map page also includes a toll-free number to report an outage through our automated power outage system, safety tips and more.
Report Streetlights Out
Use the online form to let us know when streetlights or area lights are out or malfunctioning in your neighborhood.