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Medical VIP Answering Service

HIPAA compliant Specialized Call Center Services dedicated to answering only medical offices telephones
Address5849 Okeechobee Blvd West Palm Beach, FL 33417-4352
Phone(561) 697-5373
Websitewww.medicalvipanswer.com
Live Operator Answering Services Telephone Answering Services Receptionist Appointment Scheduling Services Lead Generation Telemarketing Call Transfer Receptionist Services Wake Up Calls Customer Service and Help Desk Customized Call Center Solutions Order Entry & Credit Card Processing Operator Order Fulfillment Services Toll Free 800 Number Help Desk Outsource Services Real Estate Support Services

Personalized Voice Mail Applications One Number Find Me Services Menu Applications Apartment Complex Applications Virtual Office Services

Medically Trained Operators Medical Transcriptions Services Medical Dispatching Call Screening Medical Voice Mail System Medical Appointment Scheduling

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Live Receptionist - EZAdvantage Online Scheduler Customized Applications Schedule Appointments Online

Personalized Voice Mail Applications One Number Find Me Services Menu Applications Apartment Complex Applications Virtual Office Services

Call Center Services as low as $29.95 Tax Professional Promotion! Medical Professional Promotion! EZNet Scheduler Promotion! Facebook Promotion!

Medical VIP Answering Service provides live operator answering services to medical groups, hospitals and physicians nationwide. Since we are medically exclusive you can be assured that we understand and pay strict attention to the stringent demands required in running a successful practice. We recognize the importance of time constraints for physicians, their patients, and the entire office staff. We are also focused on delivering your messages promptly and accurately and are HIPAA Compliant.

MEDICAL VIP SERVICE AND OPTIONS:
Live medically trained operator answering service is for those physicians who want personal attention for their clients. Your call is answered by designated medically trained operators and the messages are entered into our computer database, recorded, and confirmed with the caller to ensure accuracy and promptness. These messages are then archived for an extended period of time.

Emergency dispatching is delivered promptly and accurately 24 hours a day to an alpha or digital pager, message or text to cell phone, Blackberry, iPhone, or PDA, or to any other alternate number. When necessary, calls can be routed directly via patching to your residence, cell phone, or office. Our orbit dispatching allows you to call in and directly intercept the urgent call. This automated patching saves time and connects you to the caller without any operator intervention. Follow me dispatching is another automated feature unique to Medical VIP Answering Service. It automatically dials a string of contact numbers until you are reached. This saves valuable time in emergency and urgent situations.

Internet appointment scheduling is available via our exclusive EZNet Scheduler Program. All of your patient's appointments can be viewed and scheduled simultaneously by your own staff (at multiple locations) and by your Medical VIP live operator. WWW.EZNETSCHEDULER.COM. is a secure site and is customized to your specifications. It also offers automated appointment notifications and confirmations, cancellation updates, and physician on-call information. This service saves staff time while increasing your practice's revenues.

Our voicemail divert option will allow callers to hear a prerecorded message before being routed to a live medically trained operator. Automating certain services will reduce the need for operator-assisted calls, which saves our physicians money. Integrating voice mail technology and receptionist assisted technology further provides personalized attention to your callers. Multiple medical voicemail boxes can be provided as extensions for office staff allowing privacy for each physician and patient. A medically trained live operator is also always available to take emergency calls and messages with this program. Customized message templates are available and can be personalized with day and night recordings so your office can record appropriate greetings allowing your callers to know when you are closed, gone to lunch and gone for the day.

Our system also has Caller ID. When this feature is enabled we can identify the caller even if they hang up without leaving a message

Branches and additional offices:
(305) 957-1466 Miami, FL 33010-
(772) 223-5075 Stuart, FL 34994
(772) 299-3679 Vero Beach, FL 32960-
(772) 785-5005 Port Saint Lucie, FL 34952-
Rating:

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